#1 Conversation to Conversion platform
Use Setu 360's Official Whatsapp Business API to automate support, marketing, and sales - all from one intuitive dashboard.
Why WhatsApp?
WhatsApp is the one platform that brings together actionable notifications & customer support!
Our Clients
Powerful Business Solutions with Setu 360
Personalized Broadcasts That Drive Action
Reach customers who’ve opted in - and make every message feel personal.
With WhatsApp Business Automation from Setu 360, you can send tailored promotions, festive offers, and product updates that drive higher engagement and sales.
📈 Brands have seen 10× ROI and up to 57 % click-through rates using personalized WhatsApp campaigns.
Manage Leads & Close More Deals
Turn conversations into conversions.
Track, qualify, and nurture prospects directly in WhatsApp - from first contact to final purchase - with integrated CRM, smart follow-ups, and interactive product catalogs.
💡Businesses like PediaSure reduced cost per lead by 64 % and gained 48 % more new leads with ads that click to WhatsApp.
Smart Support & Payments in One Chat
Deliver instant, 24 × 7 support and seamless checkout experiences - all inside WhatsApp.
From automated FAQs and order tracking to human handover and secure UPI payments, Setu 360 keeps your customers satisfied and coming back.
💬 Companies report up to 50 % fewer support calls and 90 % faster response times with WhatsApp automation.
Core Features
Everything you need to engage customers on WhatsApp
Official WhatsApp API Access
Direct integration with Meta's Business API-no third-party emulation.
Flow Builder Chatbots
Drag-and-drop builder to automate FAQs, lead qualification, and bookings.
Catalog & Payments
Showcase products, accept UPI/Razorpay payments, and track orders in-chat.
Template & Session Messaging
Send preapproved templates and free session messages within 24 hours.
Broadcasts & Campaigns
Segment audiences and send bulk notifications, offers, and updates.
Team Collaboration Inbox
Multiple agents, shared labels, and SLA tracking in one unified view.
Analytics & Reporting
Track delivery rates, read rates, response times, and revenue attribution.
Multi-Language Support
Communicate with customers in their preferred language with automatic translation.
Smart Scheduling
Schedule messages and campaigns to reach customers at the perfect time.
Maximize Engagement with Native WhatsApp Webviews
⚡️Powered by Official WhatsApp Business API
Keep customers engaged, reduce drop-offs and drive more sales by seamlessly loading web pages - without leaving WhatsApp.
Every time a user is sent to an external website, chances are they'll dropoff due to slow loading webpage and many more reasons.
With WhatsApp Webviews, businesses can now load their websites or landing pages directly within WhatsApp chats.
So, no more lost customers. Just seamless sales, support & engagement-all inside WhatsApp
Build Whatsapp Native Forms
Launch on WhatsApp Business - Fast, Simple & Secure
Power your business growth with a platform trusted by 2B+ users and designed to deliver real results - from lead generation to customer support and payments.
Plug & Play Integration
Get started in minutes - connect your CRM, website, or ad campaigns effortlessly with our ready APIs and automation tools.
Instant Reach, Global Scale
Deliver personalized messages, promotions, and order updates instantly - proven to drive up to 10X engagement vs. email and SMS.
Enterprise-Grade Reliability
Enjoy Meta-verified infrastructure with end-to-end encryption, secure payments, and 99.9% uptime.
WhatsApp Business API Features Built for Growth-Driven Brands
What You Can Do With Setu 360 ?
Unlock the full potential of business messaging. From customer support to payments, WhatsApp helps brands create personalized, high-converting conversations that scale effortlessly.
Instant Customer Support
Deliver faster, real-time assistance through WhatsApp - the channel 68% of customers prefer for business communication. Strengthen loyalty and boost satisfaction with instant, human or automated responses.
Automated Workflows
Save time and scale your operations with automation. Send order confirmations, reminders, and payment alerts automatically using WhatsApp Flows - proven to cut response times by up to 90%.
Rich Media Sharing
Showcase your catalog, brochures, or videos directly in chat. Create engaging experiences with images, buttons, and links that drive more clicks and purchases - up to 3X higher conversions vs. SMS.
Secure Payments & Checkout
Enable one-tap UPI or link-based payments inside WhatsApp. Reduce drop-offs and let customers complete their purchase journey securely - all without leaving the chat.
Smart Notifications & Alerts
Send proactive updates for deliveries, bookings, and renewals. Keep customers informed in real time and reduce support load with automated, personalized alerts.
Seamless Integrations
Connect WhatsApp with your CRM, e-commerce, or marketing stack - from Shopify to HubSpot. Manage leads, sales, and support from one unified platform with Setu 360.
Pricing & Plans
Basic
- Basic CRM
- Live Chat
- Bulk Broadcasting
- Schedule Messages
- Analytics
Pro
- All in Basic Plan
- Advanced chatbots with AI
- Priority support
- Automation Builder
- Advance CRM
- Multi-agent support
- Custom integrations
- Webhooks
- Whatsapp Native Payments
Enterprise
- Enterprise-grade chatbots
- Dedicated Manager
- Custom analytics dashboard
- Unlimited agents
- API access
- Priority onboarding
Powerful integrations
Frequently Asked Questions
Everything you need to know about WhatsApp Business and Setu 360
Get clear answers to the most common questions about WhatsApp Business API, automation, pricing, and integrations.
Still need help? Our support team is available 24×7 to guide you.
Setu 360’s WhatsApp API enables businesses to send and receive messages at scale, automate responses, and manage customer interactions seamlessly — all from one verified business number.
Yes, you’ll need a verified WhatsApp Business number. Our onboarding team will assist you with the Meta verification and setup process.
The Basic plan includes WhatsApp API access, Shopify integration, and automation triggers.
The Pro plan adds chatbot functionality, department management, and 8500 monthly triggers for advanced workflows.
Absolutely. Setu 360 supports integration with CRMs, Shopify, Shiprocket, payment gateways, and other third-party tools using our API and automation workflows.
Team size depends on your plan — 2 members in Basic and up to 10 in Pro. Each team member can handle real-time conversations with department-based routing.
Yes, businesses can send payment links or UPI QR codes directly in chat. Customers can complete payments without leaving WhatsApp.
Yes, you can book a demo or request a free trial to explore how Setu 360 can help automate your business communication.
Yes — our support team is available via WhatsApp and email to help with onboarding, integrations, or troubleshooting.